work03 of 06AI · PWA · FinServ · B2B
NSB
National Service Bureau: Recovery done right since 1986
NSB delivers subrogation and first- and third-party collections for insurers, healthcare, finance, and more. We built an AI meeting and task organizer so users stay on top of assignments without friction, and admins can capture context, assign work, and run follow-ups from one workflow. It ships mobile-first with push notifications and as a PWA for reliable access in the field. We also supported marketing surfaces that keep their enterprise story clear and trustworthy.
what changed
- PWA
- installable, field-ready client experience
- Push
- alerts for tasks and follow-ups
- AI
- meetings connected to actionable work
- 2
- tailored flows for users and admins
the challenge
Recovery teams balance meetings, compliance-sensitive tasks, and constant follow-up—often scattered across inboxes and notes. Users need to see what matters next; admins need to document, assign, and chase status without living in spreadsheets.
what we built
We shipped an AI-assisted organizer that links meetings to tasks, surfaces priorities, and keeps everyone aligned. Role-aware flows let admins write, delegate, and track follow-ups while day-to-day users get a simple, dependable mobile experience with notifications and PWA install for quick re-engagement.
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